Delivering “Omotenashi” to world travelers at our home

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In response to the spread of infection of the new "Coronavirus"

   

■2021/11/9 For the Safety and Security of our guests and employees

Measures to prevent the spread of COVID-19

 

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

In order to help prevent the spread of the Novel Coronavirus (COVID-19), we have taken the following preventive measures to protect the safety and security of our guests and employees.

 

■Public space

・We install hand sanitizers at the entrance of each facility.

・We clean and sanitize the high touch surfaces such as doorknobs, buttons of elevators, handrails etc. at each facility on the regular basis.

・The sofas at the lobby are arranged with enough space between one another to keep a physical distance.

 

■Accommodation

Upon Check-In

・We install hand sanitizer and protective acrylic boards at the front desk.

・We take the guests’ body temperatures upon entry.

・All the guests fill out the check sheet with health information.

 

During the stay

・ We install portable hand sanitizer spray in each guestroom.

・We refrain from entering the guestrooms and performing the room cleaning service as much as possible.

・As for the room cleaning, it is available only between 10:00 and 15:00 while you are out of the room. And we clean premises carefully paying maximum attention to the disinfection of the furniture and spots with high-touch surfaces according to the sanitary guidance provided by Ecolab G.K.

・Antiviral antibacterial photocatalytic coating by CANDEAL TECT Co., LTD is applied on the equipment in the fitness gym and the business center, which are exclusively available for our guests. The fitness gym and business center are available only by advanced reservation and requested to use them by only 1 person. And we clean and sterilize the facilities after each use.

・Antibacterial/antiviral finishes are applied to all washing and dry cleaning services (excluding pressing services).

 

After Check-Out

・We clean premises carefully paying maximum attention to the disinfection of the furniture and spots with high-touch surfaces according to the sanitary guidance provided by Ecolab G.K.

 

■Restaurants

・We install hand sanitizer at the entrance of each restaurant and the terrace.

・We take the guests’ body temperatures upon entry.

・We install protective acrylic boards at the cashier counter and each table.

・Antiviral antibacterial photocatalytic coating by CANDEAL TECT Co., LTD is applied on the equipment in the restaurants and the bar, which are exclusively available for our guests.

・The tables at the restaurants are arranged with enough space between one another to keep a physical distance.

・To avoid the crowdedness, we restrict the maximum number of the guests in the restaurants.

・We clean and sanitize the tables, chairs and other equipment after each use.

・All food and beverage buffet have been suspended until further notice.

 

■Meeting Room

・We propose the table layout at the meeting room with enough space between one another to keep a physical distance.

・We take the guests’ body temperatures upon entry.

・Antiviral antibacterial photocatalytic coating by CANDEAL TECT Co., LTD is applied on the equipment in the meeting room, which are exclusively available for our guests.

・We install an ozone generator in the meeting room.

・We install hand sanitizer in the meeting room.

・We thoroughly clean and sanitize after each use.

 

■Employees

・All the employees take the body temperatures at the start of work. If those who claim to feel sick, we order them not to work.

・The employees wear face masks. Some also wear plastic gloves and face shields.

 

■To our dear Guests

・We ask every guest to wear a face mask, sanitize the hands, and take the body temperature.

・Kindly ask our staff if you experience a fever or do not feel well.

・We appreciate that you use the elevator in a small number of people and keep quiet.

・We ask every guest to practice physical distancing with another guest at the elevator hall and lobby.

 

 

For more information about Ecolab (Click here)

 

For more information about CANDEAL TECT Co., Ltd (Click here)

 

 

We will continue to take further measures as needed.

We sincerely appreciate your understanding and cooperation with this matter.

General Manager

 

 

 

■2021/11/23 Temporary changes in restaurant and bar hours.

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

We have changed opening hours at our restaurants, bar and service.

 

 

French restaurant

pomme d’Adam

7:00~22:00
(L.O. 21:30)

Japanese Restaurant Oshima Chinju

Breakfast 7:00~10:00

※Open only on Saturdays and Sundays.

 

Lunch and Sweet 11:00~16:00

(Food L.O. 14:30、
Sweet L.O. 15:00)

 

Dinner 17:00~21:00(L.O. 19:30)

*Advance reservations are required for dinner on Sundays and public holidays.

Teppanyaki Restaurant Daian Club

Lunch 11:30~15:00 (L.O.14:30)

Dinner 17:30~22:00 (L.O.20:30)

Cigar Shop Bar & Café Le Connaisseur

Café 11:00~17:00
(L.O.16:30)

 

Bar 17:00~23:30
(L.O.23:00)

※17:00~23:00
(L.O.22:30) on Sundays and Holidays

British-style Reflexology Salon “rin”

15:00~22:00 (L.O. 21:00)

 

Restaurant, bar and service hours are subject to change depending on the future situation.

We sincerely appreciate your understanding and cooperation with this matter.

General Manager

 

 

 

Delivering “Omotenashi” to world travelers at our home

Relaxing service and
friendly, smiling hospitality
to welcome important guests.
Here you will find time to relax and unwind.

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