Delivering “Omotenashi” to world travelers at our home

Reserve your room here

In response to the spread of infection of the new "Coronavirus"

■2020/07/01  For the Safety and Security of our guests and employees

Measures to prevent the spread of COVID-19

 

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

In order to help prevent the spread of the Novel Coronavirus (COVID-19), we have taken the following preventive measures to protect the safety and security of our guests and employees.

 

■Public space

・We install hand sanitizers at the entrance of each facility.

・We clean and sanitize the high touch surfaces such as doorknobs, buttons of elevators, handrails etc. at each facility on the regular basis.

・The sofas at the lobby are arranged with enough space between one another to keep a physical distance.

 

■Accommodation

Upon Check-In

・We install hand sanitizer and protective acrylic boards at the front desk.

・We take the guests’ body temperatures upon entry.

・All the guests fill out the check sheet with health information.

・Portable hand sanitizer spray is handed to the hotel guests.

 

During the stay

・We refrain from entering the guestrooms and performing the room cleaning service as much as possible.

・The housekeeping service during the stay is performed after we asked if you wish.

・The room service is delivered only to the front of the guestroom.

・The fitness gym and business center are available only by advanced reservation and requested to use them by only 1 person. And we thoroughly clean and sanitize after each use.

 

After Check-Out

・When cleaning the guestrooms, we thoroughly clean and sanitize the furniture and other high touch surfaces in the rooms.

 

■Restaurants

・We install hand sanitizer at the entrance of each restaurant and the terrace.

・We take the guests’ body temperatures upon entry.

・We install protective acrylic boards at the cashier counter.

・The tables at the restaurants are arranged with enough space between one another to keep a physical distance.

・To avoid the crowdedness, we restrict the maximum number of the guests in the restaurants.

・We clean and sanitize the tables, chairs and other equipment after each use.

・All food and beverage buffet have been suspended until further notice.

 

■Meeting Room

・We propose the table layout at the meeting room with enough space between one another to keep a physical distance.

・We take the guests’ body temperatures upon entry.

・We install hand sanitizer in the meeting room.

・We thoroughly clean and sanitize after each use.

 

■Employees

・All the employees take the body temperatures at the start of work. If the temperature exceeds 37.5℃ and/or claims to feel sick, we order them to stay home.

・The employees wear face masks. Some also wear plastic gloves and face shields.

 

■To our dear Guests

・We ask every guest to wear a face mask, sanitize the hands, and take the body temperature.

・We request that you do not use our facility if you experience a fever or do not feel well.

・We appreciate that you use the elevator in a small number of people.

・We ask every guest to practice physical distancing with another guest at the elevator hall and lobby.

 

We will continue to take further measures as needed.

We sincerely appreciate your understanding and cooperation with this matter.

General Manager

 

 

 

 

■2020/06/19 Temporary changes in restaurant and bar hours.

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

 

In consideration of announcements from the government and local governments, we have changed opening hours at the following restaurants and bar.

 

 

French restaurant
pomme d’Adam
7:00~22:00 (L.O.21:30)
Japanese Restaurant Oshima Chinju
11:00~15:00 (L.O. 14:30)
17:00~21:00 (L.O.20:00)
on weekdays and Saturdays

 

11:00~15:00 (L.O. 14:30)
on Sundays and Holidays
Teppanyaki Restaurant Daian Club
11:30~15:00 (L.O.14:30)
17:30~21:00 (L.O. 20:00)
Cigar Shop Bar & Café Le Connaisseur
11:00~23:30 (L.O. 23:00)
on weekdays and Saturdays

 

11:00~23:00 (L.O. 22:30)
on Sundays and Holidays
British-style Reflexology Salon “rin”
15:00~22:00 (last admission at 21:00)

 

Restaurant and bar hours are subject to change depend on the future situation.

We sincerely appreciate your understanding and cooperation with this matter.

General Manager

 

 

 

■2020/06/16 Announcing the Opening THE URBAN BEER TERRACE TOKYO 2020

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

 

“The Urban Beer Terrace 2020”  (pomme d’Adam, outdoor terrace on the 8th floor), which had been postponed, is now open from June 1st, 2020. 

Come and enjoy one of the great summertime-experiences, “the Urban Beer Terrace 2020”, where you can enjoy the night view of Tokyo station and other urban sites to your heart’s content at the wide open outdoor terrace.

 

During the beer terrace event, we take the following measures to prevent the infections and spread of the Novel Coronavirus (COVID-19).

・We take the guests’ body temperatures upon entry.

・We install hand sanitizers are placed at the entrance of pomme d’Adam and the terrace to allow you to disinfect your hands frequently.

・The tables at the restaurants are arranged with enough space between one another to keep a physical distance.

・Hand wipes are placed at each table.

・To avoid the crowdedness, we restrict the maximum number of the guests in the restaurants. We ask groups to make reservations beforehand.

・We clean and sanitize the tables, chairs and other equipment after each use.

・All the staff serve foods and drinks wear face mask and plastic gloves. Some also wear face shields.

・Food will be served in separate servings for each guest not to dish out from a large plate.

 

We will continue to take further measures as needed.

We sincerely appreciate your understanding and cooperation with this matter.

General Manager

 

 

 

■2020/04/15 Suspension of Haneda and Narita Airport Limousine bus due to the Novel Coronavirus (COVID-19)

To our dear Guests,

 

Thank you for choosing Marunouchi Hotel.

 

Airport Limousine bus routes between each airport below and Marunouchi Hotel has been cancelled due to the Novel Coronavirus (COVID-19) .

 

*Period

Haneda Airport : from April 16th until further notice

Narita Airport : from May 12th until further notice

 

 

Operation status is subject to change depend on the future situation.

We sincerely appreciate your understanding and cooperation with this matter.

 

General Manager

Delivering “Omotenashi” to world travelers at our home

Relaxing service and
friendly, smiling hospitality
to welcome important guests.
Here you will find time to relax and unwind.

New Information

Room Guide

RESTAURANTpomme d’Adam : The joy of seasonal delights

RESTAURANT & BAR pomme d’Adam : The joy of seasonal delights
Top

Reservations

Date of stay

Number of guests

CLOSE